The IT job landscape is evolving quickly. Here's how to
avoid IT extinction
By Dan Tynan | InfoWorld
Darwinism is no stranger to IT. Given the pace of
innovation, today's plum post is almost always one shift away from becoming
tomorrow's pink slip. But the trends currently taking hold of IT organizations
may have a broader impact on IT employment than we've seen in years.
It's no secret that the cloud computing revolution and the
infusion of consumer devices into the workplace has wrought massive changes in
IT. Job titles that were once considered secure are suddenly on the verge of
extinction, thanks in part to a world where business users no longer have to go
through IT to get to the technology they need to do their jobs.
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Call it the new IT ice age. And tech pros who don't evolve
with the times risk joining the T-Rex and the triceratops in the tar pits.
We spoke with a number of IT pros about the jobs they see
going away in the years ahead. Here are nine of the most endangered species in
IT, along with advice on how you can avoid becoming one of them.
Endangered IT species No. 1: The Brown-Nosed Naysayer
(Negativitus infinitus)
For decades, the Naysayer held sway over all tech decisions,
wielding the word "no" like a razor-sharp claw to slash all requests,
citing security or budget concerns. But the BYOD revolution and the universe of
public cloud services available to users have rendered the Naysayer as harmless
as a newborn kitten.
"We all know this particular type of IT pro -- the ones
who think the customer is never right and users are guilty until proven
innocent," says Tyler Lessard, CMO of mobile risk management company
Fixmo. "They're part of the reason people are now storing business documents
on Dropbox and connecting their own iPads to the corporate network without
informing IT, creating new security nightmares. They're being replaced by a new
generation of consumer-savvy IT pros who appreciate that we need to make room
for employee choice and freedom -- as intimidating as that may be."
Organizations where the Naysayer still reigns supreme will
have a tough time attracting top talent, warns Vincent Schiavo, CEO of
DeviceLock, a provider of data leak prevention solutions.
"The prime habitat for the Naysayer are organizations
unable to hire the most sought-after recent graduates," he says.
"They'd rather work somewhere with a more progressive stance on enabling
Android, iPhones, and other innovations in personal productivity technology."
How to avoid extinction: Practice forming the word
"yes" with your lips, and embrace the new tech revolution. Then
develop a mobile device management strategy that allows for granular control of
devices and policy enforcement for social media, says Schiavo.
Endangered IT species No. 2: The Data Center Dinosaur
(Tyrannoserver rex)
With deep knowledge of a particular type of hardware, coding
language, or development methodology, these once-mighty creatures wore their
expertise like a protective shell. Now they're being replaced in the
evolutionary chain by flexible generalists with a broader skill set.
"In the past these clever creatures were coveted for
their deep experience in one specific skill or tool," says Ed Nathanson,
director of talent acquisition at Rapid7, a vulnerability management provider.
"But thanks to Darwinism, IT pros with a narrow field of focus are largely
confined to the 'short-term contractor' habitat."
At Purdue University, IT people like this are called
"server huggers," says CIO Gerry McCartney. "They've defined
their job by the piece of equipment they maintain," he says. "That's
a risky posture to have from a professional standpoint. I think there will be
very little need to have local hardware-oriented technical knowledge."
How to avoid extinction: Broaden and diversify your knowledge
base now, while there's still time, says Greg Schulz, senior adviser for the
StorageIO Group, an IT infrastructure consultancy.
"If you are the hardware guy, you better start learning
and embracing software," he says. "If you are the software geek, time
to appreciate the hardware. If you are infrastructure-focused, it's time to
learn about the business and its applications. You don't want to be
overgeneralized, but make sure to balance broader knowledge with depth in
different areas."
Endangered IT species No. 3: The Red-Bellied Repair Tech
(Breakfixus familiarus)
Repair Techs were once a common sight in offices, called
upon to swap out dead hard drives, replace fried motherboards, and keep
expensive desktops up and running. But the plummeting cost of hardware and
popularity of cheap mobile devices have made them largely an anachronism.
"The species was highly territorial, thriving on the
native fauna of the small-business and home computer market," notes John
Caughell, marketing coordinator for Argentstratus, a provider of cloud-based
applications. "Sadly this once proud beast is fast on its way to
extinction as the world moves to devices that seldom see a flat surface, except
to recover and recharge."
Hardware has gotten so inexpensive that it's cheaper to
replace something that's broken than to waste time and money fixing it, adds
Dennis Madderra, chief operations officer for Simpletech Solutions, a managed
IT services firm.
"With workstation prices falling, and more and more
applications running from virtualized platforms or Web-based interfaces,
waiting for a tech to replace a failed power supply or video card is quickly
becoming more expensive than just replacing the box entirely," he says.
"Why not replace the box with a freshly imaged computer and be off and
running in minutes rather than hours?"
How to avoid extinction: Consider taking a horizontal leap
to server maintenance, says Madderra. "Anyone who can quickly diagnose
hardware issues and errors on a server will have work for years to come."
Endangered IT species No. 4: The Lesser-Spotted System
Administrator (Networkus rebooti)
Like worker ants or soldier bees, System Administrators have
played a small but vital role in the IT ecosphere by keeping the lights on and
the bits flowing. Now their numbers are in peril, as admin jobs that haven't
been outsourced already may soon find a home in the cloud.
Jerry Kelly, North American CIO for holding company
Diversified Agency Services, says email admins, for one, may soon be found only
in museums.
"Ask any startup if they want to build and manage their
own email server," says Kelly. "They will stare at you like you're
crazy. Most IT directors want to get email out of their environments even more.
If your company hasn't moved email to either a private or public cloud, there
is a good chance they will soon. Either way, the traditional email admin role
at a company will end up like the dodo."
Low-level administrator jobs will be tougher to come by,
particularly at small and midsize firms, says Brian Finnegan, associate
professor and faculty chair of IT at Peirce College in Philadelphia. While they
won't disappear entirely, these tasks will migrate to cloud companies where the
demands are higher and the competition stiffer.
"Network, storage, and related infrastructure
administration jobs -- the kind of work that keeps the bits flowing through the
pipes in individual organizations -- are available with the cloud providers,
but you need to be ready for the big leagues," he says. "Those that
do remain will require engineer- and architect-grade skills. Working in the
server room at your small or midsize company is a world apart from working in a
server room at Google or Rackspace."
How to avoid extinction: Become a security wonk or a data
analytics expert, two tech fields that are flourishing and will for some time
to come, says Purdue's McCartney.
Endangered IT species No. 5: The Pink-Crested Credentialist
(Certificatus maximus)
Trailing a long list of technical certifications behind it
like a vestigial tail, the Credentialist can still be found in its natural
habitat -- usually the HR department of a company it wants to work for. But it
has been marginalized by IT pros with actual skills and experience, says Mike
Meikle, CEO of the Hawkthorne Group, a boutique management and technology
consulting firm.
"This species is known for taking so many certification
courses you can't figure out how they manage to get actual work done -- besides
installing Transcender software," he adds.
The days when you could slap some Cisco or Microsoft
certifications onto your résumé and write your own ticket are long over, says
Lenny Fuchs, owner of My IT Department, which provides contract tech services
to small businesses.
"Without the work experience to back it up,
certifications are almost useless," he says. Fuchs adds he gets a kick out
of seeing résumés that read "John Doe, MCTS, CCA, CTSGIT, MCITP, CCNA,
MCP. Last held position: Assistant manager at Starbucks."
Thanks to increased automation, even high-level Cisco
Certified Infrastructure Engineers could be facing the same fate as
encyclopedia salesmen, paperboys, and switchboard operators, says Dante
Malagrino, CEO and co-founder of Embrane, a platform-as-a-service vendor.
"In the new programmed network model, it will no longer
be about humans configuring machines via a CLI or GUI, but rather more about
machines and software communicating via programmatic interfaces," he says.
How to avoid extinction: Become an engineer/programmer by
mastering a scripting language like Python, Ruby, or PHP, says Malagrino. Or
turn your attention to creating your own intellectual property, such as journal
articles and presentations at industry conferences, advises Meikle. "That
will help you truly stand out from the crazed credentialists."
Endangered IT species No. 6: The Common Web Designer
(Templator fillerupus)
At one time they numbered in the millions; now there are
only a handful left. Automated site-creation tools and increasing dependence on
sophisticated marketing techniques has deprived millions of HTML and Flash
designers of the natural Web lands they once called home.
"Dropping boring prose into a template isn't going to
cut it in today's marketing maelstrom," says Simpletech's Madderra.
"Companies that wish to flourish online need to build content based upon
solid SEO [search engine optimization] principles utilizing media, writing, and
design elements organized around a marketing plan. The Internet is swarming
with companies champing at the bit to provide these services, some even for
free."
As Fuchs from My IT Department notes, "My mom has a
website. She made it herself with Go Daddy's tools. Once your mom can master a
technology, experts begin to disappear."
How to avoid becoming extinct: Become an SEO maven, says
Fuchs.
"With all these site-creation tools and the move to
less dynamic websites that are more friendly to mobile devices, Web designers
need to become to SEO experts very quickly or they will be out of a job."
Endangered IT species No. 7: The Woolly Unix Mammoth
(Mainframus obsolete)
Once one of the dominant creatures in the enterprise
biosphere, Unix servers -- and, by extension, the people paid to tend them --
are heading for the tar pits. Not because they can't still do the work, but
because they're being replaced by more nimble and less expensive Linux boxes,
says Anthony R. Howard, author of "The Invisible Enemy: Black Fox"
and a technology consultant for Fortune 50 companies and the U.S. military.
When Oracle bought Sun in 2010, it de-emphasized Sun
hardware and let Unix support dwindle, says Howard, while failing to keep up
with the increased capabilities and dramatically lower costs of open source
alternatives.
"A Unix server costs more than $25,000 per
server," says Howard. "Linux can now run most of the same
applications and costs only around $3,000 per server. One company I personally
worked with saved more than a billion dollars over five years by migrating off
of proprietary Unix architecture onto Linux. As more folks migrate onto Linux,
the Unix admin will eventually go the way of the T-Rex. They ate well during
their time upon the earth, but their days are numbered."
How to avoid extinction: Build up your Linux chops in a
hurry, and become an expert on which applications can migrate to Linux and
which ones need to stay on Sun, says Howard. "When your org does decide to
migrate, you can lead the effort instead of getting left behind."
Endangered IT species No. 8: The Purple-Tufted Programmer
(Codus cobolus)
Developers who cut their teeth on Cobol or Fortran are a
dying breed, but they're not the only ones. IT pros who hack code -- and only
hack code -- may quickly wind up on the wrong side of the evolutionary divide.
Routine programming jobs are largely being offshored or
eliminated outright, notes Peirce College's Finnegan.
"If you aspire to plan to write code for a living,
you'd better be prepared to do it at the level of software engineer," he
says. "That means doing it for a large organization on a very large scale,
with an engineer's attention to process and quality control, as well as the
people skills to function in such an environment."
Even mobile developers aren't immune, notes Chris O'Connor,
CEO of Taptera, a provider of enterprise-ready, social sales mobile
applications.
"Apps are too cheap and too awesome these days to truly
warrant having an internal mobile team building a company a proprietary
app," he says. "These internal teams, who spend most of their time
navel-gazing at their BlackBerrys, are being replaced by people who listen to
end-users and adopt best-of-breed apps for specific enterprise problems."
How to avoid extinction: As with the Data Center Dinosaur
and the Sys Admin, coders who want to survive need to expand their expertise
and align their skills with the needs of the business, says StorageIO's Schulz.
"Coders and script junkies need to also be integrators
of business logic, cloud tools, and more, or they'll join the ranks of
mainframers who are becoming extinct," he says.
Endangered IT species No. 9: The Ridge-Backed Technocrat
(Bureacratus extremis)
For years they ensured job security by building technology
silos and defending their turf via arcane policies only they could understand.
Now their natural habitat is overrun by business managers who no longer need to
seek approval for technology purchases, and threatened by executives who don't
understand why they need to buy more boxes to "scale" their already
sprawling networks.
"This species is being forcibly driven into extinction
because of the convoluted and archaic policies they force on unsuspecting users
and line managers," notes Rob Enderle, principal consultant with the
Enderle Group. "They can single-handedly turn jobs into a living hell and
make surviving an approval process harder than swimming to the center of the
earth."
The technocrat purposefully creates network sprawl to
address scalability and performance problems, but ends up creating massive
amounts of maintenance and management work, says Peter Doggart, director of
product marketing for Crossbeam, a network security platform provider.
"In the past when products failed to perform as
expected, technocrats could just insist more boxes were needed and no one would
be the wiser," he says. "That day is coming to an end."
How to avoid extinction: Stop defending your turf and start
building alliances with other teams, says Doggart.
"Technocrats can survive by making things more
efficient and saving money for the application guys," he adds. "They
need to embrace a next-generation model and adopt consolidation technologies
that can eliminate pain within the organization."
Dan Tynan is contributing editor at InfoWorld,
author of the Tynan on Technology blog, and co-founder of eSarcasm, an
award-winning geek humor site. Dan Tynan has been writing and editing stories
about technology and its discontents for more than 20 years. During that time
he’s been an editor in chief and an executive editor for national magazines,
written for more than 50 publications, and taken home a closet full of awards.
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