Here are ten traits that any great employer should recognize
and reward instantly.
As a longtime employer of dozens, I was always grateful to
have good employees. It takes a lot to recruit and maintain top talent. Every
once in a while special employees come along that just really seem to get it.
They drive the entire company forward in ways that were unimaginable.
Advancement and reward is never an issue for these rock stars because they
understand the power of cause and effect, and only a worthy company can retain
them and afford them.
Here are 10 things amazing employees seem to do
effortlessly. Here's how to help your great employees be even more amazing.
1. Enthusiastically Learn All Aspects of Business
They understand they're part of something bigger and more
worthwhile than just their job. They look to learn other areas of the business
and be fluent in finance and management so they'll positively impact multiple
areas of the company.
What you can do: Invest in material and seminars on business
basics like accounting, marketing, and management so all employees have easy
access to learn and grow.
2. Steward the Company
They treat the company as if it were theirs. They look to
make prudent decisions about expenses and opportunities with the long-term
future of the company in mind. They easily assess risk vs. reward, selflessly
when making decisions.
What you can do: Be transparent in your business. The more
you share your financials and philosophy, the easier it is for employees to
make the right decisions.
3. Generate Viable Opportunities
You don't have to be in sales or marketing to help a company
grow. Strong networkers from all divisions see company growth as a collective
effort and constantly keep their eyes open for ways to more than pay for
themselves.
What you can do: Make sure all your employees understand
your value proposition and can easily identify opportunities. Then reward them
openly for their efforts.
4. Resolve Issues Before They Are Issues
My favorite days running companies are when I notice
positive change in procedure when I was totally unaware of the need for change.
Amazing employees are always looking to improve systems proactively, and they
do.
What you can do: Communicate a clear written vision of where
the company is going and encourage initiative so people feel safe and empowered
to make change.
5. Tell It Like It Is
Amazing employees understand that hiding bad news helps no
one. They find kind ways to bring uncomfortable information to the surface, but
they DO bring it to the surface. They tell people what's necessary before major
damage is done.
What you can do: Foster an open communication environment
where people are not only given permission to tell the truth, but also
absolutely required.
6. Demonstrate High Standards, With Low Maintenance
I always feel relaxed when I can trust an employee to
perform a task to the same high standards I would expect from myself. Not all
can do this without constant attention or difficulty. Amazing employees quietly
drive their own high standards.
What you can do: Set the example and the tone for high
performance with minimal drama. Publicly reward those who can execute in the
same manner.
7. Grow Themselves, and Others
They not only drive their own career but they inspire others
to do the same. These employees lead by example in how to advance without
creating animosity or resentment. They see and create their perfect future, and
also bring others along.
What you can do: Encourage personal development and peer
growth through dedicated group time and learning for career advancement.
8. Research, Apply, and Refine
No employer expects people to know everything. In this fast
changing world, I choose employees who will learn over those who know. The best
employee proactively explores options, takes action and then improves without
direction from the top.
What you can do: Invest time in exploration and expansive
thinking. Encourage people to explore deep visionary projects with time and
reward for the findings.
9. Stimulate Happiness
Amazing employees aren't always sunshine and roses. They do
know how to keep it real. But they understand the dynamics of people, stress,
and the blend of work, life and friendship. They are self-aware and able to
direct their own path that brings out their best with family, friends and
career. They exude positive energy even in stressful times and share it around,
making for a happier office.
What you can do: Create an environment where people can
openly express themselves. Encourage them to work hard in fulfilling ways and
achieve their dreams.
10. Facilitate Amazing Bosses
Amazing employees make me grow as an employer. They
self-confidently get their value and help me get mine. They make me want to be
worthy of working with somebody of such high caliber, without ever saying it
directly of course.
What you can do: Make effort to genuinely show appreciation
for any of the behaviors above so people feel their value and will grow to full
potential. Then they will do the same for you.
An Inc. 500 entrepreneur with a more than $1 billion sales
and marketing track record, Kevin Daum is the best-selling author of Video
Marketing for Dummies. @awesomeroar
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