IT Services
Maintenance &
Support
L K Consulting provides alternative maintenance solutions to
the manufacturers. We support new
technology, near end of life, end of life, end of software support or out of
warranty IT network Hardware. We provide
business solutions to some of America's largest corporations and government
organizations throughout the world. We
also serve the IT needs of many emerging and growing companies. Our total
solutions approach, comprised of best-of-breed equipment and a comprehensive
portfolio of services will deliver a flexible solution to maximize your
investment. Our goal is to be the
premier third party network maintenance provider delivering world class IT
services and solutions the world over.
With LKC’s comprehensive alternative maintenance plans, we
can deliver a cost-efficient IT solution that will save you money over the
manufactures maintenance or warranty plans.
In a number of situations we blend our solution with the manufacturers
to substantially lower the price point of the OEM as the sole provider. It’s a collaborative, cost effective solution
combining the best attributes of us and the OEM. This provides for an
outstanding level of support and offers coverage for the majority of products
in your infrastructure. Our customized
solutions reflect the varied and distinct industries of our clientele. When IT staffs are looking for alternatives
to the manufactures plan or multi-vendor support plans, we have the right
combination that will fit your needs.
We formulate a unique solution for your enterprise or
network that matches our highly experienced and certified team of Engineers,
and industry experienced Managers. With
your specific system requirements in mind, we will create a custom solution
based upon your resource, technical and budgetary requirements. By applying our
expertise in routing, switching, wireless, LAN, VPN security, and VOIP
communications we create a cost-effective, single-source hardware and service
solution that is second to none.
You may not find our services or approach elsewhere, our
technical support (TAC) hotline, a true single-point-of-contact management team
and customized billing and invoicing plan. Those aren’t extras you pay for
either. They’re included in our flexible plans and part of the reason we are a
solid leader among third party maintenance providers.
Cisco Networking Support is our specialty. We are a Cisco Certified Partner with an
unparalleled professional sales and support team. We are dedicated to helping medium to large
companies, local, state and federal government agencies tackle the most complex
IT Networking issues. We are agile and
flexible with our offerings.
Services that LKC can
provide include:
Onsite hardware and software support
7x24x365 Telephone hardware and software support
Web portal support
Spares support either on-site or located close to your site
with our parts depot
Preventative maintenance
Engineering Change Notices and Field Change Orders
On Site Availability 365 days a year by a Trained and
Certified Technician:
24x7 (24 hours a day, 7 days a week)
12x5 (12 hours a day, 5 days a week)
9x5 (9 hours a day, 5 days a week)
On site response
times for a trained technician to arrive at your facility:
4 hours
2 hours
Next Business Day
(NBD)
Call us for a free evaluation (262-290-5210) of your
hardware support requirements. We will provide you with a written analysis of
your maintenance costs which could result in more reliable service and lower
support costs.
Upgrades and Parts
LKC can help your bottom line by providing hardware upgrades
that leverage and extend the life cycle of existing systems. Hardware upgrades
coupled with Third Party Maintenance Options can put more dollars to the bottom
line as well as pushing out the timelines for technology refresh programs and
the purchase of new systems. However, when your systems have reached their
end-of-life, LKC can de-install the old equipment, install the new equipment
and recycle your retired IT assets. We can also recover your old assets by purchase,
refurbish them and sell them as used equipment, then sharing some of the
revenues with your company.
Call LKC for:
Hardware upgrades
Parts (spares or production)
Installation of new systems
De-Installation of older equipment
Recycling of retired IT assets
Recovery of older equipment that still has value
Cisco SMARTnet® and an Alternative
LKC can provide Cisco's SMARTnet® support services.
IT Express Services is a Cisco Certified Channel Partner
providing SMARTnet® maintenance.
Our objective is also to have a very cost effective
alternative to Cisco's SMARTnet®
Provide the same services and access to IOS updates and
upgrades that can be obtained from Cisco.
An alternative that is especially cost effective on older
Cisco switches and routers that need coverage and the IOS is not continually
updated
Our Quality Field Sourcing delivers all our clients’ field
technician requirements.
Clients come to us to achieve a breakthrough in performance
and total cost of their Field Service Technical Operations by deploying our
certified engineers as a supplemental field service resource.
By using us as a single source for field technicians across
North America our clients achieve cost savings of up to 70% compared to full
time field staff employees or the cost of multiple layers of service companies
and sub-contractors.
Our mission is to deliver the highest quality field service
results, create extraordinary value, and continually enhance our clients' and
members' field service experience.
For our clients, we commit to the highest satisfaction
through consistently delivering the most efficient, effective, and highest
quality field service solutions.
http://lkconsulting.net
